Frequently Asked Questions

Converting your paper files to electronic files has several benefits including protecting important documents, fast file retrieval, file sharing and. freeing up valuable space.

OCR – Optical Character Recognition is the identification of printed characters by a computer. When OCR is applied to a document, it creates a searchable document. This eliminates the need to read documents to find information.

From business cards to medical records, from historical documents to maps and blueprints, FileSave Imaging is capable of handling any and all of your document imaging needs. contact us for a quote.

There are several steps involved in the process. Each step is performed by a trained professional. Each step incorporates quality control checks along the way.

Inventory: An inventory of the boxes we receive is performed and return to you. This may be as simple as an inventory of the number of boxes received or as detailed as the range of files in a box. You let us know your requirements.

Prepping: This step includes carefully removing all fasteners, unfolding and flattening all pages, taping all torn pages, photocopying severely torn or brittle pages, moving sticky notes so as not to obscure pertinent information on the page, properly orienting the pages, and placing pages in order.

Scanning: This step is where the pages are feed through the high-speed scanner. The settings for scanning are determined by our discussions with you. However, typical settings include black & white TIFF or PDF at 300 DPI. We employ 100% image verification; our professional scanner operators check the quality of each image to ensure the page is captured as best as it can be.

Indexing: This is the data entry step. Because this is the information you will search to find your documents, it is imperative the index fields be entered correctly. Our highly-trained index operators accurately key the pertinent information of your documents. Quality checks are in place to ensure accuracy.

Final disposition of your documents: FileSave Imaging can either return your documents after they have been processed or documents can be securely shredded. Certificate of destruction will be provide at your request. After files are shredded they are recycled to provide the ultimate benefit to our customers as well as the environment.

FSI can either return your documents after they have been processed or documents can be shredded. After files are shredded they are recycled to provide the ultimate benefit to our customers as well as the environment.

Yes, we have a clean, 26-foot, box truck that we can send with a driver and helpers to load your documents from your facility and deliver them to our secure facility safely. The documents never leave the control of our employees

Pricing varies by project though typically the quantity of index fields requested by the customer and the amount of document preparation are the main contributing factors. Contact us for a quote.

At FileSave Imaging, our priority is the secure recovery, transfer, and storage of sensitive data through our pioneering document imaging solution. Document check-in and check-out policies, consistent and repetitive inventory and client sign-offs are required parts of our process. We employ rigorous quality control standards while providing reliable, secure and discreet retrieval, transmission, and storage of your documents and records. In addition, all FileSave Imaging employees have had a NJ background check performed and sign a confidentiality agreement stating that he or she will hold all information confidential.  

Yes. Colored text and drawings can usually be handled by the scanners; as long as there is a clear definition between the foreground and background, scanning will be successful. File sizes will be much larger than black and white, which will affect storage cost and transmission times. Compression technology can be employed to reduce file sizes. 

Depending on the type and the amount of documents being scanned, your retrieval system can be customized to meet your needs, ranging from simple to complex directories. We can help you determine the best retrieval method to meet your needs.

Yes. In fact, electronic imaging is the best way to preserve your delicate and archival-quality documents. However, due to the very nature of these documents, careful handling is required, which will also impact cost.

As the documents are converted to electronic images, the quality control measure we implement include ensuring all images are straightened, removal of residue, and removal of any visible page edges before being recorded to disk.

There is no minimum number of pages, however there is a minimum charge. Contact us for a quote.